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- Rita Oliveira https://ror.org/00nt41z93DigiMedia, Department of Communication and Art, University of Aveiro, Aveiro, Portugal
https://ror.org/00nt41z93DigiMedia, Department of Communication and Art, University of Aveiro, Aveiro, Portugal
http://orcid.org/0000-0001-6041-9469
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- Luísa Júlio https://ror.org/00nt41z93DigiMedia, Department of Communication and Art, University of Aveiro, Aveiro, Portugal
https://ror.org/00nt41z93DigiMedia, Department of Communication and Art, University of Aveiro, Aveiro, Portugal
http://orcid.org/0000-0002-0589-0466
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- Ana Patrícia Oliveira https://ror.org/00nt41z93DigiMedia, Department of Communication and Art, University of Aveiro, Aveiro, Portugal
https://ror.org/00nt41z93DigiMedia, Department of Communication and Art, University of Aveiro, Aveiro, Portugal
http://orcid.org/0000-0003-3234-787X
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Design, User Experience, and Usability: 13th International Conference, DUXU 2024, Held as Part of the 26th HCI International Conference, HCII 2024, Washington, DC, USA, June 29 – July 4, 2024, Proceedings, Part IIIJun 2024Pages 105–115https://doi.org/10.1007/978-3-031-61356-2_7
Published:29 June 2024Publication History
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Design, User Experience, and Usability: 13th International Conference, DUXU 2024, Held as Part of the 26th HCI International Conference, HCII 2024, Washington, DC, USA, June 29 – July 4, 2024, Proceedings, Part III
The Experience of Portuguese Visually Impaired with Interactive Television (iTV) Services: A Questionnaire Survey
Pages 105–115
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Abstract
The evolution of interactive television (iTV) services offers diverse functionalities and resources, revolutionizing audiovisual consumption. Despite advancements in making iTV accessible to visually impaired users in Portugal, significant room for improvement remains. Addressing this, the MEO4ALL research project introduces an iTV solution targeted to users with blindness and low vision and other users with special needs like the elderly. This solution aims to enhance the TV experience of these users through easy and assisted access to menus and functionalities. To identify users’ needs and expectations in order to shape the functional and technical requirements of the iTV solution, a questionnaire survey was carried out. This article details the questionnaire’s development process, focusing on characterizing the experience of blind and low-vision individuals with Portuguese iTV services and devices. Results suggest that enhancing accessibility in TV content and technology for visually impaired individuals is crucial to improving their television experience. A clearer awareness of features like audio description and contextual help is needed. Improving usability, especially with voice control, can also contribute to a greater experience.
References
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Design, User Experience, and Usability: 13th International Conference, DUXU 2024, Held as Part of the 26th HCI International Conference, HCII 2024, Washington, DC, USA, June 29 – July 4, 2024, Proceedings, Part III
Jun 2024
347 pages
ISBN:978-3-031-61355-5
DOI:10.1007/978-3-031-61356-2
- Editors:
- Aaron Marcus
https://ror.org/00nj92d70Principal, Aaron Marcus and Associates, Berkeley, CA, USA
, - Elizabeth Rosenzweig
World Usability Day and Bubble Mountain, Newton Center, MA, USA
, - Marcelo M. Soares
Federal University of Pernambuco, Ananindeua, Pernambuco, Brazil
© The Author(s), under exclusive license to Springer Nature Switzerland AG 2024
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Berlin, Heidelberg
Publication History
- Published: 29 June 2024
Author Tags
- Accessibility
- Disability
- Interactive Television
- Visual Impairment
- User Experience
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